Payment Methods
Last Updated: February 21, 2026
SupplyLink Marketplace uses **Stripe** as our secure payment processor to handle all transactions. We support the most popular and reliable methods for B2B wholesale buyers in the US: credit/debit cards and ACH bank transfers.
1. Supported Payment Methods
Credit & Debit Cards
Pay instantly and securely with major card networks.
- Visa, Mastercard, American Express, Discover
- Instant processing and confirmation
- Ideal for smaller or urgent orders
- Protected by Stripe's fraud detection (Radar)
ACH Direct Debit (Bank Transfers)
Pull funds directly from your US bank account – popular for B2B wholesale.
- Lower fees (typically 0.8% capped at $5 per transaction)
- Great for larger bulk orders (e.g., pallets of supplies)
- Processing: 2–5 business days (funds debited after authorization)
- Secure and compliant with NACHA rules
All payments are processed through Stripe, a PCI-DSS Level 1 compliant platform. We do not store your full card or bank details on our servers.
2. How Payments Work on SupplyLink Marketplace
- Checkout Process: Select your items, review cart (including vendor-specific free shipping minimums), and choose card or ACH at payment step.
- 7-Day Hold Policy: As noted in our Return & Refund Policy, payments are held for 7 days post-delivery for inspection and dispute protection. Funds release to vendors automatically thereafter (unless issue arises).
- Multi-Vendor Orders: If buying from multiple vendors, payment splits accordingly via Stripe Connect. You pay once, we handle distribution.
- Invoices & Receipts: Full receipt emailed immediately; invoices available in My Orders dashboard for business records.
Pro Tip for Bulk Buyers: Use ACH for orders over $500+ to minimize fees and align with wholesale best practices.
3. Security & Compliance
- Stripe handles all sensitive data with end-to-end encryption
- PCI-DSS compliant and fraud monitoring included
- ACH payments verified via micro-deposits or instant account verification (where available)
- US domestic only at this time (continental US + AK/HI)
Contact Us
Questions about payment options, ACH setup, fees, or transaction issues?
- Email: supplylinkmarket@gmail.com
- Hours: Monday–Friday, 9 AM – 5 PM PST