Shipping & Fulfillment
Flexible, vendor-controlled shipping – designed for B2B wholesale efficiency in the US foodservice & hospitality industry.
At SupplyLink Marketplace, vendors are fully responsible for shipping and fulfillment. We provide the tools and flexibility — you control the process to meet your buyers' needs.
Vendor Responsibilities
Shipping Method
Choose your preferred carriers (USPS, UPS, FedEx, regional LTL for bulk, etc.)
Rates & Zones
Set your own shipping rates, free shipping thresholds, or flat rates in Vendor Dashboard
Fulfillment & Delivery
Handle picking, packing, labeling, and timely dispatch — buyers expect professional B2B delivery
Recommended Shipping Options
Free Shipping Thresholds – Offer free shipping on orders over $500 or $1,000 to encourage larger wholesale purchases (set in Dashboard > Shipping).
Flat Rate Shipping – Simple for buyers: e.g., $25 flat for continental US, $50 for Alaska/Hawaii.
Real-Time Carrier Rates – Integrate UPS/FedEx API (advanced) or manually enter rates for simplicity.
Best for Small/Medium Orders
- • USPS Priority Mail (2–3 days)
- • UPS Ground / FedEx Ground
- • Ideal for boxes under 70 lbs
Best for Bulk / Wholesale
- • LTL Freight (Less Than Truckload)
- • Pallet shipping via freight carriers
- • Use tools like Freightquote or direct carrier accounts
Tracking & Buyer Communication
Buyers in the foodservice industry expect fast, reliable delivery with full tracking.
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Provide tracking numberRequired
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Update order status in dashboardRecommended
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Shipping confirmation emailAutomatic via platform
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Handle returns/refusalsVendor responsibility